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27Feb/090

Off-Pricers are in High Demand

More consumers are heading over to off-pricers for discounted prices these days. This recent article on RetailWire.com highlights how off-pricers like T.J. Maxx and Ross Stores are in high demand.

Not only though are people going to these stores but premium brands are beginning to dump a lot of their goods into these stores in order to get rid of inventory. Brian Tunick, an analyst at JP Morgan mentions, "You can clearly argue that the mid-tier department stores have no pricing integrity. Nothing goes out the door at full price, and that plays right into what the off-pricers do."

26Feb/090

Product packaging afterlife is import to customers

Every three out of four consumers believe that it is important for a product's packaging to be recyclable. While sustainability of a package may not be a key selling point for consumers, it is one important factor that can alter their decision. Other key factors that weighed in on green packaging in consumers minds: recycled content (67 percent), refillable containers (63 percent), containers that are reusable for other purposes (60 percent) and compostables (51 percent).

For more on this topic, read the article here.

25Feb/091

Selling Sugar: Bev Companies Rely on Nostalgia

Pepsi and Mountain Dew will soon be releasing their soft drinks without the use of high-fructose corn syrup. The beverage manufacturers have opted to use real sugar, which some claim to have better taste and nutritional value. According to bevreview.com, Pepsi has been experimenting elsewhere with sugar-sweetened drinks. We reported last February about two such entries… Pepsi Raw in the UK and Mexico's Pepsi Retro. It's nice to see some of this finally coming to the States. What makes this interesting for our purposes stems from the need that the bev companies have to make it seem almost retro to use sugar. Will nostalgia prove to be a benefit in marketing this to the American population, should they have taken another avenue?
24Feb/090

Some Retailers Remain Solid through the Downturn Economy

This post on Retailwire.com discusses how even though many businesses are struggling through the recession, companies like Best Buy, Bed Bath & Beyond, Urban Outfitters and GameStop show promise that they will come out of the recession stronger than before.

Best Buy and Bed Bath & Beyond are looking particularly strong because they are avoiding one less competitor, Linens ‘n Things and Circuit City which both have faltered in the last couple of months. Urban Outfitters and GameStop have both seen an increase in total revenue from the previous year, and so seem to be in great shape.

What are other examples of chain stores that are doing well during this troubled state?

23Feb/090

Shopping malls having to readjust to new shopper needs

In a recent article at the Pittsburgh Post-Gazette, they discuss how the malls in Pittsburgh are currently struggling with the current high amount of vacancies. Not only are they facing chains going out of business, such as Boscov's and KB Toys, but they also have less consumers who don't have expendable money for shopping. The article states that as many as 2000 to 3000 malls could go bankrupt this year.

As a result, malls are trying to find new ways to bring customers into their stores. Another potential option for under-performing malls could be a "de-malling," Mr. Ackerman said. That strategy, he said, has worked for North Hills Village, which has transformed itself over the years from a mall into a big box center that includes Best Buy, Target and Kohl's.

Read the article here. What do you think about the current state of malls? Will they find a way to readjust and make it through the current economic downturn?

20Feb/090

Goodwill Sales Jump as Shoppers Race for Second-Hand Items

The Chicago Tribune reports that second-hand stores, specifically Goodwill, are seeing a huge jump in revenue thanks to the cash strapped consumer. According to the article, many retailers are scaling back expansion plans or closing stores, but non-profit Goodwill plans to open five stores a year from 2008 through 2012, doubling its cadre of second-hand outlets in the Chicago-Milwaukee market to 50. Its likely that Goodwill will see more stores opening throughout the country. Last year, H&M, Forever21 and other "fast-fashion" stores showed high revenues, will this year be the year of the thrift store?
19Feb/090

Kraft focusing on value proposition

Kraft is turning its focus to the tight shoppers of the economy. By changing their marketing strategy and making their products more widely available to they're customers, they're hoping to seen a continuing increase in the sales of their products. It's positioning its products as affordable and focusing their marketing efforts to emphasize their value. They've also expanded to sell their products at warehouses and dollar stores, who have seen an increase in sales during the current economic recession.

Source: Chicago Sun-Times

18Feb/090

Shoppers changing habits after food safety recalls

In a new survey released by Burson-Marsteller and Penn Schoen & Berland Associates, they say that nine out of every 10 US consumers have read or heard about the food safety recalls within the past few months. And as a result, 1/4 of consumers will change their buying habits. Those companies with strong brand awareness will more likely fare better throughout the food scare. For more information, read the article at Retailer Daily.

17Feb/090

Questioning Microsoft’s Retail Strategy

Rob Enderle of ITBusinessEdge.com contends that what makes Microsoft different is that it is not a premium vendor. Its demographic covers the full range of offerings from the very low end all the way up to the very high end in gaming PCs. Unlike Apple, its offerings are complex. The true benefit it offers is in the breadth of the offerings and the ecosystem that lies behind them. These are concepts that gave Microsoft the market advantage that resulted in dominance. But, like Apple, in most stores there simply aren't the talents available to help either explain or sell the resulting benefits or help people achieve them once they've purchased the products.

It seems the Enderle claims Microsoft has overextended itself without the proper resources to sustain this reach. Do you agree? What can Microsoft do, on the shelves, in their marketing efforts to refocus their brand and consumer shopability?

12Feb/090

New survey on shopper habits

Penn, Schoen & Berland Associates recently released a study showing the habits of shoppers when making purchasing decisions. It shows that a lot of consumers spend a significant amount of time online researching products before they decide to make a purchasing decision. It also shows that impulse buying occurs with smaller decisions such as restaurants, books and movies. Check out the full survey here.